Google Ads

Location Exclusion

Also called excluded locations

A campaign setting that stops Google ads showing to people in places you choose, such as boroughs you do not cover or areas you cannot deliver to.

Quick facts: Location Exclusion

Category
Google Ads
Also called
excluded locations
Level
Beginner
Affects
Wasted spend, cost per lead, lead quality, where ads appear
Where to see it
Google Ads (campaign location settings and location report), Google Ads Editor
In this article4
  1. How location exclusion works
  2. Why it matters
  3. Common mistakes
  4. How to act on it

A location exclusion tells Google Ads not to show your ads to people in a chosen place, such as a borough you do not cover or a part of the country you cannot deliver to. It is the opposite of location targeting and works alongside it in the same campaign settings.

How location exclusion works

You add excluded locations in a campaign’s location settings, using the same kinds of place you can target: countries, regions, counties, cities, postcode districts and radius areas. Exclusions beat targets. If you target Greater London and exclude Bexley, people in Bexley will not see your ads, even though Bexley sits inside Greater London.

There is also a choice about who counts as being in an excluded place. Under the advanced location options, an exclusion can apply only to people physically in that location, or to people in it or showing interest in it. The first is the sensible default for most businesses: it keeps ads away from people who are there, without blocking someone in your own area who happens to search about the excluded place. The way Google judges interest is explained under presence or interest targeting.

Exclusions are set campaign by campaign and work in Search, Performance Max and most other campaign types. Most exclusions start with the location report, which shows where the people who saw and clicked your ads actually were.

Why it matters

Location settings are one of the quickest places to waste money in a local account. A London plumber who only covers the inner boroughs does not want to pay for a click from Epping or Dartford, even if Google judges the searcher close enough to be relevant. An exclusion closes that gap precisely.

It matters at national level too. An online shop targeting the United Kingdom is already limited to the UK, but some sellers cannot ship to Northern Ireland or to remote Scottish islands at a sensible cost, and pay for clicks from customers who reach the checkout and leave when they see the delivery options. Jersey, Guernsey and the Isle of Man are Crown Dependencies rather than part of the UK, and Google lists them as separate locations, so check whether they are inside or outside your targeting.

Common mistakes

  • Setting exclusions to cover people who show interest in the excluded place, which can block genuine local customers who mention that place in a search.
  • Carving a long list of exclusions out of a broad target instead of targeting the right area to begin with. A long list is often a sign the target itself is wrong.
  • Excluding areas on instinct. Check the location report first; an area that seems weak may simply have had few clicks so far.
  • Expecting an exclusion to stop searches that name a place. If you do not work in Watford, a negative keyword for “watford” catches searches about it from people outside the excluded area.
  • Updating exclusions in one campaign and forgetting the others. Google Ads Editor makes copying location settings across campaigns less error-prone.

How to act on it

Write down the area you can genuinely serve: the postcodes, boroughs or travel distance you would happily send a van or courier to. Target that, then after two to four weeks look at the location report for where people actually were. Add exclusions where you see spend from places you cannot serve or that repeatedly fail to convert, and back them up with negative keywords for place names you do not cover.

Review exclusions whenever your service area changes, such as a new branch or a courier contract that adds Northern Ireland. Checking location settings is a standard part of how I audit accounts in ongoing PPC management, and it works best paired with careful location targeting from the start.

Do and do not

Do

  • Base exclusions on the location report, not instinct
  • Exclude people physically in a place unless you have a reason not to
  • Add negative keywords for place names you do not cover

Do not

  • Use exclusions to fix a target that is far too broad
  • Forget to copy exclusions to every relevant campaign
  • Assume Jersey, Guernsey and the Isle of Man are part of the UK target

Questions people ask about this

Should I exclude locations or just target a smaller area?

Target the area you serve first; that does most of the work. Use exclusions to remove pockets inside that area, such as a borough you do not cover or a postcode district across the river that takes too long to reach. If you find yourself excluding more than you target, rebuild the targeting instead.

Can I exclude a radius or a postcode?

Yes. You can exclude a radius around an address or pin, and in the UK you can exclude postcode districts such as E14 as well as towns, counties and regions. This is useful when your service area follows roads or postcodes rather than council boundaries.

Do I need exclusions to stop people abroad seeing my UK ads?

Not usually. If you target the United Kingdom and set the location option to people in your targeted locations, people abroad should not see your ads. If you leave the option on presence or interest, people overseas who search about UK places can still see them, so change that setting rather than excluding every other country.

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