Google Ads

Shipping Attribute

Also called shipping and tax attributes, shipping settings, Merchant Center delivery settings

A product feed field that tells Google Merchant Center the delivery cost and time for an item, overriding your account-wide delivery settings.

Quick facts: Shipping Attribute

Category
Google Ads
Also called
shipping and tax attributes, shipping settings, Merchant Center delivery settings
Level
Intermediate
Affects
Product approval, Shopping ad price display, click-through rate, conversion rate
Where to see it
Google Merchant Center (delivery settings, diagnostics), your shop platform feed app, supplemental feeds
In this article4
  1. How the shipping attribute works
  2. Why it matters
  3. Common mistakes
  4. How to act on it

The shipping attribute is a field in a product feed that tells Google Merchant Center how much it costs to deliver a particular item, and optionally how long delivery takes. Google uses it to show the delivery cost beside the price in Shopping ads and free listings, and it overrides the general delivery settings in your account for that product.

How the shipping attribute works

There are two places to give Google your delivery costs. Most UK shops set them once in the Merchant Center account settings: for example, standard delivery £3.95, free over £50, next-day £6.99. That covers every product. The shipping attribute is for exceptions, where one item costs more to send than the rest, such as a sofa in a homeware shop that otherwise sells cushions and lamps.

The attribute carries several sub-values: the country, an optional region or postcode group, the service name, the price, and optional handling and transit times. In a simple text feed a line might read GB::Standard:4.95 GBP, meaning delivery anywhere in the UK by the standard service costs £4.95. Related attributes include shipping weight and dimensions, which feed rate tables, and shipping label, which groups products so you can give them their own rates in account settings without a value on every item.

The US version of this specification pairs shipping with a tax attribute. That one applies only to US listings. In the UK, consumer prices must include VAT, so the price you submit already contains it and only shipping needs setting. For more on that rule, see VAT-inclusive pricing.

Why it matters

Delivery cost is part of the price in a shopper’s mind. Two listings for the same garden bench at £249 look identical until one shows free delivery and the other shows £39.99, and Google displays that difference where people compare. Accurate delivery data also lets Google show labels such as free delivery or an estimated arrival date, which can make a listing stand out.

Getting it wrong has consequences. Google checks the delivery cost in your data against what its crawler finds on your site and in checkout. If they disagree, the product can be disapproved as an item-level issue, and repeated mismatches can lead to account-level warnings. At the time of writing (October 2026), Google expects shipping costs for products shown in the UK, given either in account settings or in the feed.

Common mistakes

  • Setting a free delivery threshold in Merchant Center that does not match the one in your checkout after a promotion ends.
  • Leaving heavy or bulky items on the standard rate, so the ad promises £3.95 and checkout asks for £30.
  • Adding a tax attribute to UK products, or submitting prices without VAT and expecting Google to add it.
  • Using the shipping attribute on every product when an account-level rate plus a few shipping labels would do the same job with far less maintenance.
  • Forgetting Northern Ireland, the Highlands and islands, or other surcharged areas that your courier treats differently.

How to act on it

Write down your real delivery rules first, exactly as the checkout applies them: services, prices, thresholds, surcharged postcodes and cut-off times. Set the common rules in Merchant Center account settings. Use shipping labels for groups of products with their own rate, and keep the shipping attribute for true one-offs. If your shop platform feeds Google directly, check that the feed app is not sending conflicting values.

After any change to your delivery prices, update Google the same day and check the diagnostics in Google Merchant Center a few days later. Delivery settings are one of the first things I check when an online shop asks me to fix its Performance Max and Shopping campaigns, because a disapproved product cannot be advertised however good the bids are.

Do and do not

Do

  • Match feed delivery costs to checkout exactly
  • Use account settings and shipping labels before item-level values
  • Update Google the same day delivery prices change

Do not

  • Add a tax attribute to UK listings
  • Submit prices without VAT
  • Leave bulky items on the standard rate

Questions people ask about this

Do I need the shipping attribute if I set delivery in Merchant Center?

No. Account-level delivery settings apply to every product, and most shops never need the attribute. Use it only when a product's delivery cost differs from your general rules and a shipping label cannot handle it. If both are present, the attribute wins for that product.

Should UK prices in my feed include VAT?

Yes. Prices shown to UK consumers must include VAT, so the price attribute should be the VAT-inclusive figure your customers pay. The tax attribute in Google's specification is for US listings only. If the feed price and the checkout price differ, the product can be disapproved.

Why does Merchant Center say my shipping cost is wrong?

Google compares the delivery cost in your data with what it sees on your site, sometimes by adding the product to the basket. A change to rates, a new free delivery threshold or a courier surcharge that only appears at checkout are the usual causes. Fix the source of truth first, then update the data and ask Google to review the product.

Related terms

Found this useful?

Share it, or ask an AI to summarise it

Back to the glossary

Knowing the term is the easy part

Applying it to your own site and budget is the work. Book a call and I will tell you what actually applies to you.