Meta Ads

Hold Rate

Also called video hold rate

The share of people who started watching a video ad and kept watching, usually ThruPlays divided by 3-second video plays.

Quick facts: Hold Rate

Category
Meta Ads
Also called
video hold rate
Level
Intermediate
Affects
Video ad performance, cost per result, video view audiences, creative decisions
Where to see it
Meta Ads Manager custom metrics, video play and ThruPlay columns, placement breakdowns
In this article4
  1. How hold rate works
  2. Why it matters
  3. Common mistakes
  4. How to act on it

Hold rate is a video ad measure of how many of the people who started watching your ad kept watching for a meaningful length of time. The most common version divides ThruPlays by 3-second video plays. Meta does not offer a column called hold rate, so advertisers build it themselves as a custom metric, which means definitions vary from one account to the next.

How hold rate works

Meta reports two figures that make the calculation possible. A 3-second video play counts each time your video plays for at least three seconds. A ThruPlay counts each time it plays to completion, or for at least 15 seconds if it is longer than that. Divide the second by the first and you have the share of people who got past the opening and stayed.

For example, a video with 8,000 three-second plays and 1,600 ThruPlays has a hold rate of 20%. Some advertisers use a different numerator, such as plays to 50% from the video play quartile columns. Either approach works, as long as you use the same definition every time you compare.

Hold rate is the partner of hook rate. Hook rate tells you whether the opening stopped people scrolling; hold rate tells you whether the rest of the video earned their attention. To add it in Ads Manager, open the column settings, create a custom metric with the formula you have chosen and save it to a column preset so it appears in every report.

Why it matters

Hold rate isolates the middle of the video, which is where most ads quietly fail. A strong hook paired with a weak hold usually means the opening promised something the rest did not deliver, or the pace dropped after the first line. Neither problem shows up in click-through rate until much later.

It matters most when the message needs a few seconds to land. A private dental clinic explaining implants, a B2B software firm showing its product, or a home improvement company walking through a kitchen fit all tend to reach the offer after the fifth second. If almost nobody is still watching by then, the ad cannot do its job, however good the targeting. People who watch a large share of a video can also be gathered into a video view audience for retargeting, so a better hold rate builds a bigger warm audience at the same time.

Common mistakes

  • Comparing videos of very different lengths. A 10-second video counts a ThruPlay on completion, so its hold rate will look far better than a 45-second video’s.
  • Treating hold rate as the goal. A video people watch to the end but never act on is still a poor ad; conversions decide.
  • Reading it from a few hundred plays. Small samples swing wildly.
  • Mixing definitions between reports, or between you and whoever manages the account.
  • Cutting a video so tightly for hold rate that the offer or the reason to act disappears.

How to act on it

Add the custom metric and look at it for every video ad alongside hook rate, cost per result and conversions. Use the placement breakdown to compare Reels, Stories and Feed separately, because full-screen placements behave differently from the scrolling feed.

When hold rate is low, open the quartile columns to see where viewers leave, then re-edit that stretch. The usual fixes are cutting a slow introduction, showing the product or the result sooner, adding captions so the story works without sound, and changing the shot every few seconds. Test the new edit against the old one rather than replacing it outright.

If you would rather someone else did the cutting and testing, it is part of how I run Facebook video, Reels and Stories ads.

Do and do not

Do

  • Use one formula and stick to it
  • Compare videos of similar length
  • Look at quartile drop-off to find where viewers leave

Do not

  • Treat a high hold rate as success without conversions
  • Judge it from a few hundred plays
  • Cut the offer out to keep people watching

Questions people ask about this

What is a good hold rate?

There is no universal figure I would quote with confidence, because it depends on the length of the video, the placement and which formula you use. The most useful benchmark is your own account: rank your videos by hold rate using one consistent definition and study what the top ones do differently. A rising hold rate after an edit is the signal that matters.

Is hold rate the same as ThruPlay rate?

Not quite. ThruPlay rate is usually ThruPlays divided by impressions, so it blends the hook and the hold into one figure. Hold rate divides by 3-second plays instead, which removes everyone who never stopped scrolling and shows only how well the body of the video kept people.

Should I worry more about hook rate or hold rate?

Fix the hook first, because nobody can be held if they never stop. Once the opening performs, hold rate becomes the more useful guide to editing. In practice I review both together, then check that the videos with the best attention figures also bring in the sales or enquiries.

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